Monday, September 08, 2008
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Student Help Home > Getting Started
First, please download Student Handbook here.
  1. How to login?
  2. How to change my password?
  3. How can I do if I forgot my password?
  4. How to logout?
  5. How to get Help and Tutorial?
  6. What is the System Requirements for taking the NPU Online Courses?
  7. Where can I read the FAQs?
  8. How to take the Self-Assessment?
  9. How to get the Online Support?
  10. How can I get more information about the NPU?
  11. How can I get more information about the Admissions Procedures?
  12. How can I get go the Home Page of the NPU Online?

The screenshot before login:

1. How to login?

If you are a currently registered NPU student, you should have an NPU Online Service Center (NPUOSC) account. Please use your NPUOSC 's Username and Password to login to the NPU Online.

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2. How to change my password?

Because you are using the NPU Online Service Center (NPUOSC) account. Please use your NPUOSC's account to login to the NPU Online, you must go to the "My Account" in the NPUOSC to update your password.

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3. How can I do if I forgot my password?

If you forgot your password, please click the link of "Forgot your password?". Please select the User Type and input the Email Address which registered in your NPU record, then, click the "Send Me Password" button. A new password will be sent to your email box. If you failed to retrieve your password by this method, please fill out the Online Support Form . Our Online Coordinator will help you shortly.

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The screenshot after login:

4. How to logout?

After you login successfully, you will see a link of "Sign Out" on the right top part of the web page. You can logout by clicking the "Sign Out" link.

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5. How to get Help and Tutorial?

  • If you click the "Tutorial" link on the Login page, an Online Help page of the "Getting Started" will be opened.
  • After login successfully, if you click the "Help" link on the right top part of every page as above screenshot, an Online Help page for the current page you are visiting will be opened.
  • On any Online Help page, you can click the left navigation menu to browse whole Tutorial.
  • If you want to get help from our Online Coordinator, you can submit an Online Support Form.

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6. What is the System Requirements for taking the NPU Online Courses?

  • Hardware Requirements:
    • Peripherals: Keyboard, Mouse, Speakers, Headphone, Microphone, Web Camera.
    • Display: Super VGA (800x600 or above)
    • Hard Drive: Minimum 1Gb free space.
    • Computer Memory: At least 256Mb of RAM.
    • Sound Card: Sound-Blaster-compatible sound card.
  • Software Requirements:
    • Operating System: Windows 2000, Macintosh 7.0+ or later, or Linux/Unix
    • Internet Browser: Microsoft Internet Explorer 6.0+, Firefox 2.0+.
    • Microsoft Office or Open Office: Including Word, Excel, and PowerPoint.
    • Media Player: Windows Media Player 9.0 or later.
    • Adobe: Adobe Acrobat Reader (PDF files).
    • Anti-Virus Software: When you are taking on the online course, you may need to send documents or files via e-mail. Therefore, you have to use your own updated virus protection software to avoid spreading out the virus to others. You must keep updating the Anti-Virus patterns frequently.
  • Other Requirements:
    • Internet Service: High speed Internet Access, such as Cable or DSL.
    • E-mail Accounts: Everyone should get an email account in order to participate in a course. If you don¡¯t have it yet, you can get it from the following web sites:

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7. Where can I read the FAQs?

Please click the FAQs link on the Login page.

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8. How to take the Self-Assessment?

Please click the Self-Assessment link on the Login page.

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9. How to get the Online Support?

Please click the Online Support link on the Login page.

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10. How can I get more information about the NPU?

Please click the NPU Home link on the Login page.

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11. How can I get more information about the Admissions Procedures?

Please click the Admissions link on the Login page.

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12. How can I get go the Home Page of the NPU Online?

Please click the NPU Online Home link on the Login page.

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